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Lead Management System

Streamlined multi-level portal with dedicated workspaces for Admin, Team Leaders, and Calling/Medical Agents.

1. Admin Panel

Full control over staff members. Add Team Leaders and Agents with credentials, monitor all system users, and manage operations.

2. Team Leader Panel

Manage assigned team agents, supervise consultation follow-ups, and review pipeline metrics.

3. Agent Panel

Direct calling and lead engagement interface for patient coordination, appointment booking, and status updates.